Terms of Service

1. Our role

JetMundo acts as an intermediary travel agent. Flights, hotels and other services are provided by airlines and suppliers, whose own conditions of carriage and fare rules also apply to your booking.

2. Eligibility and accounts

You must be at least 18 years old and legally able to enter contracts. You are responsible for the accuracy of passenger names, contact details and travel documents (passport, visa, health requirements).

3. Prices and payment

• Fares are dynamic and confirmed only once payment succeeds and a booking reference (PNR) is issued.
• Displayed prices include base fare, taxes and any JetMundo service fee shown at checkout.
• Payments in India are processed in INR via our authorised payment partners (UPI, NetBanking, cards). We do not store your full card details.
• If a payment is debited but the booking fails, the amount is refunded to the original payment method.

4. Cancellations, changes and refunds

Governed by our Cancellation Policy and the supplier's fare rules.

5. Liability

JetMundo is not liable for delays, cancellations, overbooking, lost baggage or service failures caused by airlines or suppliers, or for denied boarding due to incomplete travel documents. Our total liability is limited to the service fee paid to JetMundo for the affected booking.

6. Prohibited use

You may not make speculative or fraudulent bookings, use automated tools to scrape the Platform, or misuse payment instruments.

7. Privacy

We process personal data only to deliver your booking and share it with airlines, suppliers and payment partners as required.

8. Governing law and grievances

These Terms are governed by the laws of India, with courts at Patna, Bihar having jurisdiction. For complaints, write to support@jetmundo.com; we aim to respond within 48 hours. See Contact Us.